Shipping policy
📦 Processing Time
All orders are processed within 1 business day.
Once processed, your order is dispatched from our warehouse through our fulfillment partner.
🚚 Estimated Delivery Time
We offer fast, tracked shipping within the United States:
United States:
3–7 business days (USPS / UPS / CJPacket)
Delivery times may vary during holidays or high-demand periods.
🌎 International Shipping
At the moment, we primarily ship within the United States, United Kingdom and Canada.
International shipping will be added soon.
🔍 Tracking Your Order
As soon as your order ships, you will receive an email with a tracking number.
You can track your package anytime using the link provided.
Tracking updates may take 24–48 hours to appear.
🚫 Incorrect Address Submissions
If the shipping address entered at checkout is incorrect:
We are not responsible for delays or lost packages.
We cannot redirect packages once they are shipped.
Please double-check your address before completing your order.
📦 Lost, Delayed, or Stuck Shipments
If your package is delayed or stuck in transit past our delivery window, we will assist in investigating with the carrier.
If the package is confirmed lost, a free replacement or refund will be issued.
🛠 Damaged or Wrong Items
If your item arrives damaged or incorrect, email us within 30 days with photos/videos and we will send a replacement or refund.
⏳ Holiday Shipping
Due to high volume during Christmas, Black Friday, Cyber Monday, deliveries may take slightly longer.
We recommend ordering early to avoid delays.
💬 Need Help?
We respond quickly!
📩 support@thelootdrops.com